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Signup & Trial Lifecycle

FeatureSignals uses a verify-first OTP-based signup flow. Every new account starts with a 14-day free trial with full Pro-level access. After the trial ends, the account automatically downgrades to the permanent Free plan.

For the full signup API (initiate, complete, resend OTP), see Authentication — Signup.


Trial Lifecycle​

PhaseDurationDescription
Trial14 daysFull Pro features, no credit card required
FreePermanentAuto-downgrade after trial expires. Existing data preserved.
ProSubscriptionUpgrade via PayU or Stripe at any time
EnterpriseContact SalesCustom pricing and limits

Free Plan Limits​

ResourceLimit
Projects3
Environments per project3
Team seats3

Trial Expiry Enforcement​

When a trial expires, the TrialExpiry middleware automatically downgrades the org to the Free plan. Management API calls continue to work within Free plan limits.


Account Deletion Policy​

Free-tier accounts that show no login activity for 90 days are soft-deleted. Soft-deleted accounts have a 90-day grace period during which logging back in restores the account. After the grace period, the account is permanently hard-deleted.


Sales Inquiry (Enterprise)​

POST /v1/sales/inquiry

Submit an Enterprise plan inquiry.

Request​

{
"contact_name": "Jane Smith",
"email": "jane@company.com",
"company": "Acme Inc",
"team_size": "50-100",
"message": "We need SSO and custom SLAs."
}

Response 201 Created​

{
"message": "Thank you! Our team will be in touch within 1 business day."
}

Deprecated Endpoints​

The following demo endpoints have been removed and are no longer available:

  • POST /v1/demo/session
  • POST /v1/demo/convert
  • POST /v1/demo/select-plan
  • POST /v1/demo/feedback

All new users should use the standard signup flow.