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GDPR Data Subject Rights Guide

Last updated: April 2026

This document explains how data subjects can exercise their rights under the General Data Protection Regulation (GDPR).

How to Exercise Your Rights​

1. Right of Access (Article 15)​

What: Obtain a copy of all personal data we hold about you.

How:

Response time: Within 30 days.

2. Right to Rectification (Article 16)​

What: Correct inaccurate personal data.

How:

3. Right to Erasure / Right to Be Forgotten (Article 17)​

What: Request deletion of your personal data.

How:

Process:

  1. Account is soft-deleted immediately (cannot log in)
  2. 30-day grace period allows recovery by contacting support
  3. After 30 days, all personal data is permanently deleted
  4. Audit log entries are anonymized (actor replaced with "deleted-user-xxx")

Note: If you are the sole owner of an organization, you must transfer ownership or delete the organization first.

4. Right to Data Portability (Article 20)​

What: Receive your data in a structured, machine-readable format.

How:

  • API: POST /v1/organizations/{orgID}/data-export (generates JSON ZIP)
  • Dashboard: Settings > Privacy > Export Organization Data

The export includes: projects, flags, environments, segments, team members, audit logs, API key metadata, webhooks, and subscription data.

5. Right to Restrict Processing (Article 18)​

What: Limit the processing of your personal data.

How: Contact privacy@featuresignals.com with your specific request.

6. Right to Object (Article 21)​

What: Object to processing based on legitimate interest.

How: Contact privacy@featuresignals.com. We will cease processing unless we demonstrate compelling legitimate grounds.

7. Right to Withdraw Consent (Article 7)​

What: Withdraw consent for consent-based processing (e.g., marketing emails).

How:

  • Dashboard: Settings > Privacy > Communication Preferences
  • Email: Unsubscribe link in any marketing email

Data Protection Officer​

For GDPR inquiries: dpo@featuresignals.com

Supervisory Authority​

You have the right to lodge a complaint with your local data protection supervisory authority.